There’s a reason why Mariah Carey’s “All I want for Christmas” song is so popular. It has one of those “ear-worm” worthy melodies with its infinitely repeatable lyrics. When CHFI decided to start playing holiday season music early this year, I rolled my eyes and blamed...
If we’ve learned anything from the Pandemic, it’s market demands are evolving and we continue to experience stormy economic headwinds. Companies are facing increased risk factors including tight labour availability, disrupted supply chains, higher interest rates and operating challenges from rising inflation. Overall sentiment about...
Trust is THE cornerstone of all rewarding business relationships. It’s the social currency through which all sustainable value creation can occur. The value of trust is crucial because it extends the time horizon over which we’re willing to receive benefit from the relationship. When trust...
It’s a complex and competitive marketplace, although the selling equation is still pretty simple. Customers and prospects have pain or problems and they want value-driven solutions that deliver better outcomes than they can generate by doing nothing (aka the status quo). We help them put us...
Lately, I have been thinking a lot about value creation and leadership. With so many companies experiencing persistent revenue pressure, disruptive innovation from ever increasing competitors and the need for strategic leadership, why are many companies struggling in this area? I believe it’s because we...
There’s a quote usually attributed to Charles Darwin, “It’s not the most intellectual or the strongest species that survives, but the species that is able to adapt or adjust best to the changing environment in which is finds itself.” Every day we’re being forced to deal...
